Operational
Excellence

Atlab Financial Services can assist in redesigning and transforming your operating model, offering independent, objective advisory services tailored to financial institutions.

Applying our strong experience and deep industry expertise we focus on helping organizations create or redesign their operational framework to align with strategic goals and achieve desired outcomes in an often changing business and regulatory landscape.

The services involve assessing the current operating model and defining a future state model with organizational structures, roles & responsibilities and management governance, implementing changes to improve efficiency, agility, and overall performance for future scaling, sustainable growth or sensible cost-reductions often including service delivery model elements like shared services, outsourcing, centers of excellence (CoEs).

As independent providers, we ensure unbiased and independent assessments and make sure internal inadequacies are eliminated. Furthermore, our extensive experience will give you a perspective on your operating model(s) and what is performed at your peers.

The increasing complexity from customer demands and regulation often result in extended processes with wasteful and low-value adding steps executed by non-engaged employees.

We help organizations optimize their operations by identifying and eliminating waste, streamlining workflows, and improving overall efficiency. The services involve outlining and mapping current processes, identifying and prioritizing improvement areas, developing improvement strategies, and implementing solutions to achieve tangible results such as reduced costs, regulatory compliance, increased productivity, and enhanced quality.

Our approach helps get organizations back in the driver’s seat of the units’ own process journey and enable continuous and future process improvement, ensuring tech-enablement and compliance with regulations while safeguarding operational excellence.

In a full everyday work week units and departments often focus on only a few (hopefully) essential things, and we help ensure these are the right ones, as the mantra “what gets measured gets done” is still so very true.

In operational performance management the use of key performance indicators (KPIs) and process performance indicators (PIs) are used as tools to focus on improving the efficiency and effectiveness of an organization’s core operations. It involves setting goals, measuring performance, and making data-driven decisions to optimize processes and resource allocation. Key Performance Indicators (KPIs) are crucial in OPM, providing quantifiable measurements that reflect the progress towards strategic goals, often ending up in a user-friendly reporting hierarchy like a DuPont pyramid.

We use tested tools like the well-known key performance indicators (KPIs), that are specific, measurable, achievable, relevant, and time-bound (SMART) targets that indicate how effectively a company is achieving its objectives. While the less used process performance indicators (PIs) are specific metrics that focus on the efficiency and effectiveness of individual processes within your organization. They help identify bottlenecks, inefficiencies, and areas where process improvements are needed.

It is not easy to stay resilient, adaptable, and successful in today’s dynamic and complex business environment with all the changes going on inside and outside the company. We help organizations navigate and adapt to change effectively, ensuring successful implementation of new strategies, systems, or processes. This involves developing strategies, building internal capabilities, and fostering a culture of change readiness.

Maintaining an effective internal audit function requires continuous improvement and alignment with best practices and regulatory expectations.

Using your guidelines, your quality assurance system, and your governance set, we can take over your internal peak quality control, ensuring that your internal audit function delivers high quality with every audit. As independent providers, we ensure an unbiased and independent assessment and at the same time make sure internal inadequacies are eliminated. Furthermore, our extensive experience will give your perspective on your processes and what is performed at your peers.

Key benefits of applying change management & capability building to your transformations include:

• Increased project success, as we ensure that change initiatives are implemented effectively, leading to desired business outcomes.
• Improved employee engagement, as we foster a positive and supportive environment that minimizes resistance and maximizes employee engagement.
• Enhanced organizational agility, as we build the capacity to adapt quickly to changing business needs and market conditions.
• Reduced risk of failure, as we mitigate the risks associated with change initiatives by addressing potential challenges proactively.
• Greater financial ROI, as we maximize the value derived from change initiatives by ensuring successful implementation and adoption.